Privacy Policy — Qafila Trade (قافلة للتجارة)

Last updated: October 12, 2026

This policy explains how the Qafila Trade (قافلة للتجارة) app and service handle information. For privacy questions, contact mahmoudelbhiry9@gmail.com.

1. Information we may process

• Account information: name, phone number, email address if provided, and authentication data needed to sign in.
• Order information: items, quantities, prices, order value and status, and fulfillment method.
• Delivery information: address and delivery notes submitted with an order.
• Support information: messages and attachments that a user chooses to send to support.
• Limited technical information: operational information and basic error logs as needed to run and protect the service.

2. How we use information

We use information to create and manage accounts, display products, prices and available stock, receive and fulfill orders, update order status, communicate about orders, provide support, and protect accounts and the service from misuse.

3. Service providers

The app uses Supabase for database, authentication and storage services. Cloudflare Pages may host the administration dashboard and public legal pages. The customer app is distributed through Google Play and connects to the backend services described above.

4. Sharing

Qafila staff and order preparation or delivery personnel may access information needed to fulfill an order. The technology providers listed above may process information on our behalf to provide the service. We do not sell personal information. We may disclose information when legally required or when necessary to protect the service and rights.

5. Security and retention

We use HTTPS for data in transit and appropriate access controls. No method of transmission or storage is completely secure. We retain information while an account or order is needed to provide the service or to meet legal, accounting and security obligations; we then delete or de-identify information that is no longer needed.

6. Account and data deletion

You may submit a request through the email Qafila support or email Qafila support. We verify account ownership before processing. Some order records may be retained where required by law or to prevent fraud; other personal information is deleted or de-identified when no longer needed.

7. Children

The service is general-purpose and is not designed to target children. We do not knowingly request personal information from children. If you believe a child has provided information, please contact support.

8. Changes and contact

We may update this policy when the service changes and will update the date above. For privacy questions or deletion requests, email mahmoudelbhiry9@gmail.com.

Qafila Trade